Book an Appointment
Choose your practitioner and a time below. If you cannot find the appointments that fit your schedule or if you would like to come in sooner, please give us a call at (415) 646-1862, or email [email protected].
We accept HSA and FSA cards. We don't bill insurance, but we give you a superbill you can submit for possible out-of-network reimbursement. Insurance & paymentNew Patients
During your 60-minute initial acupuncture session, we will begin with a comprehensive medical history intake, physical examination and muscle tests. This is followed by your first acupuncture treatment, with the option to add any of our additional treatments. Together, we will discuss and determine the most suitable ongoing course of treatment tailored to your specific needs.
Your first visit
Plan on 60 minutes. Wear or bring clothes that let us reach the area that hurts, like shorts for a knee or calf.
New to acupuncture? Read what an acupuncture session in San Francisco involves.
Paperwork
Save time at your appointment by filling in our forms beforehand:
Location
2920 Webster Street
San Francisco, CA 94123
Gate code: in your booking confirmation email
Phone: (415) 646-1862
Email: [email protected]
Pricing
Out-of-pocket office visit price list:
- 60-minute initial acupuncture and assessment session
- $225
- 45-minute acupuncture follow-up
- $195
- 45-minute massage
- $195
- 60-minute acupuncture/massage combo
- $225
- 75-minute acupuncture/massage combo
- $265
- 90-minute acupuncture/massage combo
- $300
We DO accept HSA and FSA cards for payment as well as all credit cards.
Not sure who to book with?
Tell us what's going on and we'll suggest the practitioner who fits you best. It takes about 20 seconds.
Call us on (415) 646-1862 and we'll match you with the right practitioner, or read each bio: Andrew Castellanos, Suzanne Lange and Ali Hakimi.
Choose a time
Pick a practitioner, then a time. You'll get a confirmation by email.
Andrew Castellanos, L.Ac, CST
Ali Hakimi, L.Ac
Suzanne Lange, DACM, L.Ac, CMT
Thank you for booking with us. Once you book an appointment, please be noted that we have a 24 hour cancellation policy. If you cancel within 24 hrs and the appointment can't be filled, your card will be charged a cancellation fee for that time slot. Please let us know as soon as possible if you need to cancel or reschedule.
Already a patient? Use the patient portal to manage appointments and forms. Need help booking? Call (415) 646-1862.
Insurance & payment
We accept HSA and FSA cards. Here's how paying for acupuncture works at our clinic.
Do you accept HSA and FSA cards?
Yes. We accept HSA and FSA cards for payment, as well as all major credit cards. Acupuncture is generally an eligible expense for health savings and flexible spending accounts, but check your own plan's rules if you're unsure.
Do you take insurance?
We do not accept insurance or bill insurance companies directly. However, we can provide you with a "super bill" that has all the correct codes, which you may be able to submit to your insurance company for reimbursement depending on your policy.
Is acupuncture covered by insurance?
It depends on your plan. Many plans include some out-of-network benefit for acupuncture, others don't. Please call your insurance provider to see if you have out-of-network coverage for acupuncture, then submit our superbill after your visit.
What is a superbill?
A superbill is an itemized receipt with the diagnosis and treatment codes your insurer needs. We give you one after your visit, and you send it to your insurance company yourself to request reimbursement.
How much does a visit cost?
A 60-minute initial acupuncture and assessment session is $225, a 45-minute acupuncture follow-up or 45-minute massage is $195, and the acupuncture and massage combo is $225 for 60 minutes, $265 for 75 minutes and $300 for 90 minutes.
What is your cancellation policy?
We have a 24-hour cancellation policy. If you cancel within 24 hours and the appointment can't be filled, your card will be charged a cancellation fee for that time slot. Please let us know as soon as possible if you need to cancel or reschedule.
Questions before you book?
Call us and we'll help you choose the right practitioner and appointment.